Groupon's Business Model Social and
Local
How does Groupon take advantage of social networking and location
technology?
Groupon is a global e-commerce marketplace connecting millions of subscribers with
local merchants by offering activities, travel, goods and services in more than
28 countries. Groupon was launched in November 2008, and the first market for
Groupon was Chicago, followed soon thereafter
by Boston, New York City and Toronto. By October 2010 Groupon
was available in 150 cities in North America and 100 cities in Europe, Asia and South America, and had 35 million
registered users. By the end of March 2015, Groupon served more than
500 cities worldwide, nearly 48.1 million active customers and featured more
than 425,000 active deals globally.
Groupon works as an
assurance contract using the point platform. If a certain number of people sign
up for the offer, then the deal becomes available to all. If the predetermined
minimum is not met, no one gets the deal that day. This is will reduce risk for
retailers, who can treat the coupon as quantity discount as well as same
promotion tools. Groupon makes money by keeping approximately half the money
the customers pays for the coupon.
Social Technology:
Groupon combined
two of the major new trends in e-commerce localization and social networks.
Selling goods and services on the internet in increasingly based on social
networking such as recommending friends. Moreover, companies targeting
individuals and their friends who are member to social networking communities
such as Facebook and Twitter. Other than that, it also can follow up with
newsletter, special offer and new release the company. There are mobile
applications for Groupon as well as for many other companies that are increasingly
pitching and selling over mobile platform and e-commerce is becoming more
mobile as well.
Location Technology:
As Groupon armed
with detailed knowledge of customer location target special offer of
location-based goods and services. Information for the selling of goods or
discount of coupons can be access by customer at anytime and anywhere by using
mobile applications. Moreover, the business earns revenue by asking people to
recruit their friends and acquaintances to sign up to discount to create a
critical mass of potential customers for a local products or services.
Do you think this
business model is viable? Why or not why?
For my opinion the business model is viable due to
it is an inexpensive deal and ability to get more profit. It is because, by using social connectivity
is proven as a platform to selling goods and services on the internet. Groupon
also need to strategize the marketing and business in order to maintain their
profits and Groupon also need to maintain and increase competitive advantage
for their products and services.
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